Flag high-risk orders before refunds and chargebacks happen

Every new order is scored for refund and chargeback risk, with high-risk orders logged and flagged instantly.

How the work actually flows

It branches. Exactly one path is taken.

Pattern: Exclusive Choice (4)

flowchart TD trig>"new order received"]:::trig s0["AI reviews order for warning signs"]:::task s1[("log risk score and explanation")]:::store trig --> s0 s0 --> s1 gx{"× is order high risk"}:::gate s1 --> gx p00["alert team on Discord and email"]:::task gx -->|"high risk order"| p00 p10["no alert sent"]:::task gx -->|"normal risk order"| p10 p00 --> out p10 --> out out[/"high risk orders flagged instantly"/]:::out pay{{"catches risk before refunds and chargebacks"}}:::pay out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepA record or sheetOne path onlyResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
E-commerce & ProductEmail AutomationSpreadsheet & Database OpsAPI & Webhook Integration
Connects
OpenAIGoogle SheetsDiscordGmail

The problem it solves

You find out about fraudulent or high-risk orders only after the refund or chargeback has already cost you money. Reviewing every order by hand for warning signs isn't realistic once your order volume grows.

Who it fits

An e-commerce business that wants to catch risky orders before they turn into refunds or chargebacks.

How it works

  1. A new order comes in from your store or order system
  2. AI reviews the order and customer details for warning signs
  3. Every order gets a risk score and a written explanation logged to a spreadsheet
  4. High-risk orders trigger an instant alert to your team on Discord and by email
What you get

Orders that don't turn into chargebacks

Every new order gets checked for refund and chargeback warning signs, with the riskiest ones flagged instantly to your team.

What you get

A logged risk score for every order, plus instant alerts on the ones that need a closer look.

What you need

A Google Sheets account, an OpenAI API key, a Discord workspace, and a Gmail account.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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