Turn every customer survey into a clear action plan

flowchart TD trig>"survey response submitted"]:::trig s0["Satisfaction score calculated"]:::task s1["Feedback analyzed by AI"]:::svc s2[("Saved to database")]:::store trig --> s0 s0 --> s1 gx{"× is feedback urgent"}:::gate s1 --> gx p00["Alert created"]:::task gx -->|"Urgent negative feedback"| p00 p10["No alert needed"]:::task gx -->|"Normal feedback"| p10 jn{"○ continue to save"}:::gate p00 --> jn p10 --> jn jn --> s2 out[/"Scored feedback with urgent alerts"/]:::out pay{{"Angry customers caught immediately"}}:::pay s2 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff