Turn your website's help docs into an AI support chatbot

Crawls your website's docs, turns them into a searchable knowledge base, and answers customer questions with cited sources.

How the work actually flows

A straight line. Runs once per one per website page.

Pattern: Sequence (1) ยท Multiple Instances with a priori Run-Time Knowledge (14)

flowchart TD trig(("team starts website crawl")):::human s0[["extract and filter text"]]:::mi s1["chunk and embed content"]:::task s2["retrieve relevant chunks"]:::svc s3["generate grounded answer"]:::svc trig --> s0 s0 --> s1 s1 --> s2 s2 --> s3 out[/"chatbot answers grounded in real content"/]:::out pay{{"fewer repetitive support questions"}}:::pay s3 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
A stepAn outside serviceRuns once per itemA personResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
AI Agents & Autonomous SystemsAI Chatbots & AssistantsKnowledge Base & RAGWeb Scraping & Data Collection
Connects
PineconeOpenAIMrScraper

The problem it solves

Your customers ask the same questions over and over, but your team can't always be online to answer fast. Writing and maintaining a full FAQ or help center takes constant upkeep, and generic chatbots often make up answers that aren't actually true.

Who it fits

Businesses with an existing documentation or help center site who want a chatbot that only answers from real content.

How it works

  1. The system crawls your website or docs to find every relevant page
  2. It extracts the readable text from each page and filters out low-quality content
  3. The text is broken into chunks and converted into searchable vectors stored in Pinecone
  4. When a visitor asks a question, the chatbot retrieves the most relevant chunks and writes a grounded answer with OpenAI
  5. The visitor receives an answer that includes links to the source pages
What you get

Visitors who find answers without waiting

Your website visitors get instant, accurate answers to their questions, complete with links back to your own documentation for more detail.

What you get

A chatbot that answers visitor questions using only your website's actual content, with source links included.

What you need

A website scraping subscription, a Pinecone account, and an OpenAI API key.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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