Auto-triage GitHub issues with AI and route them to the right team

Reads new GitHub issues, checks them against your docs, sorts by severity, and alerts the right team.

How the work actually flows

It branches. Exactly one path is taken.

Pattern: Exclusive Choice (4)

flowchart TD trig>"new GitHub issue submitted"]:::trig s0["check issue against docs"]:::svc s1["classify severity and spam"]:::task s2["post comment and notify team"]:::svc trig --> s0 s0 --> s1 gx{"× how severe is the issue"}:::gate s1 --> gx p00["notify engineering team"]:::task gx -->|"real bug"| p00 p10["flag and notify support"]:::task gx -->|"spam or low priority"| p10 p00 --> s2 p10 --> s2 out[/"issue triaged and routed"/]:::out pay{{"less manual time spent triaging"}}:::pay s2 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepAn outside serviceOne path onlyResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
AI Agents & Autonomous SystemsKnowledge Base & RAGAPI & Webhook Integration
Connects
GitHubOpenAIPineconeSlackDiscord

The problem it solves

Your team spends time reading, sorting, and routing every new issue that comes in, even the spam and duplicates. Important bugs can sit unnoticed while someone works through a growing backlog.

Who it fits

Software teams managing a GitHub repository with a steady stream of incoming issues.

How it works

  1. A new issue is submitted to your GitHub repository
  2. AI reads the issue and checks it against your project's documentation and code for context
  3. It sorts the issue by severity and flags spam or irrelevant content
  4. It posts an automatic comment and notifies the right team in Slack or Discord
What you get

Issues routed to the right team correctly

Every new GitHub issue gets checked against your docs, sorted by severity, and routed straight to the right team.

What you get

A triaged, commented GitHub issue with the right team already notified.

What you need

A GitHub account, an OpenAI account, and optionally a Pinecone account.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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