Analyze customer feedback automatically and email weekly reports

Reads new Google Forms responses, scores their sentiment with AI, and emails your team a weekly summary.

How the work actually flows

A straight line.

Pattern: Sequence (1)

flowchart TD trig>"new form response submitted"]:::trig s0["score sentiment and category"]:::task s1[("log results to sheet")]:::store s2[("add to weekly summary")]:::store s3["email weekly report to team"]:::task trig --> s0 s0 --> s1 s1 --> s2 s2 --> s3 out[/"weekly sentiment report emailed"/]:::out pay{{"spots feedback trends without manual reading"}}:::pay s3 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepA record or sheetResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
Email AutomationSpreadsheet & Database OpsReporting & AnalyticsSurvey & Feedback
Connects
Google FormsGoogle SheetsGmailNotionGoogle Gemini

The problem it solves

You collect customer feedback through forms, but reading every response and figuring out what people actually mean takes time you don't have. By the time anyone reviews it, trends in complaints or praise go unnoticed until they become a bigger problem.

Who it fits

A product manager, customer success lead, or small business owner who collects feedback through Google Forms.

How it works

  1. New form responses in your Google Sheet trigger the review
  2. AI reads each response and assigns a sentiment score, category, and key theme
  3. Results are written back to the sheet and logged in a weekly Notion summary
  4. Your team receives a formatted email report with the week's insights
What you get

Customer sentiment trends you see every week

You get a weekly report scoring the sentiment and themes in every piece of customer feedback, organized and ready for your team to review.

What you get

A scored, categorized feedback log plus a weekly email report summarizing sentiment trends.

What you need

A Google Workspace account, a Google Gemini API key, a Notion account, and Gmail.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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