Turn your website content into an AI customer support chatbot

Reads everything on your website and uses it to answer customer support questions automatically, day or night.

How the work actually flows

A straight line.

Pattern: Sequence (1)

flowchart TD trig>"customer sends a question"]:::trig s0["Search knowledge base for content"]:::task s1[("Retrieve matching website content")]:::store s2["Generate grounded answer"]:::svc s3["Send answer to customer"]:::task trig --> s0 s0 --> s1 s1 --> s2 s2 --> s3 out[/"accurate answer sent instantly"/]:::out pay{{"round the clock support without extra staff"}}:::pay s3 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepAn outside serviceA record or sheetResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
AI Agents & Autonomous SystemsAI Chatbots & AssistantsKnowledge Base & RAGCustomer Support & Ticketing
Connects
OpenAIPineconeFirecrawl

The problem it solves

Customers expect quick answers, but your support team can't be online around the clock to repeat the same information that's already on your website. Hiring extra support staff just to answer FAQs isn't always realistic for a small team.

Who it fits

Businesses with a support-heavy website who want faster answers without adding headcount.

How it works

  1. The system reads every page of your website and saves the content
  2. That content is broken into pieces and stored in a searchable knowledge base
  3. A customer sends a question through your chat
  4. The system looks up the most relevant information from your site
  5. It sends back a grounded answer based only on your real content
What you get

Customers who get an answer at any hour

You get an assistant trained on your own website content so visitors get accurate support answers any time of day or night.

What you get

An instant, accurate chat reply to customer questions, based only on your actual website content.

What you need

A Firecrawl account, an OpenAI API key, and a Pinecone account.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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