Automatically updates an existing record or creates a new one, so your database never ends up with duplicates.
It branches. Exactly one path is taken.
Pattern: Exclusive Choice (4) · Simple Merge (5)
Every time new information comes in, someone has to check whether the record already exists before adding it, or you end up with duplicate entries cluttering your database. Sorting out duplicates later wastes time and makes your data unreliable.
A business that keeps a shared database of contacts, supporters, or records that get updated over time, like a volunteer list or customer record.
Your database record gets updated or created automatically, so the same contact never appears twice.
The hard question is not how to build it. It is whether this is the right thing to build first.
That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.
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