Build a chatbot that answers questions from your own website

The AI reads through your website and then answers customer questions using information straight from your own pages.

How the work actually flows

A straight line.

Pattern: Sequence (1)

flowchart TD trig[\"website pages available"\]:::trigdata s0["crawl sitemap pages"]:::task s1[("store content in knowledge base")]:::store s2["search knowledge base for question"]:::svc s3["reply with answer"]:::task trig --> s0 s0 --> s1 s1 --> s2 s2 --> s3 out[/"answers grounded in website content"/]:::out pay{{"fewer repetitive support questions"}}:::pay s3 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepAn outside serviceA record or sheetResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
AI Agents & Autonomous SystemsAI Chatbots & AssistantsKnowledge Base & RAGWeb Scraping & Data Collection
Connects
Google GeminiRedis

The problem it solves

Customers and staff ask the same questions again and again, and finding the right page to answer them wastes time. You want a fast, accurate way for people to get answers without digging through your site.

Who it fits

Support teams and businesses with a content-heavy website who want to cut down repetitive questions.

How it works

  1. The system reads through every page listed on your website's sitemap
  2. It stores the content in a searchable knowledge base
  3. When someone asks a question in chat, the AI searches that knowledge base
  4. It replies with an answer based on your website's actual content
What you get

Answers pulled straight from your website

You get a chatbot that answers visitor questions directly using the content already published across your website.

What you get

An AI chat assistant that answers visitor or staff questions using your website's own content.

What you need

A website with a sitemap, a Redis database, and a Google Gemini API key.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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