Win back inactive Shopify customers with tailored AI emails

flowchart TD trig(["scheduled inactivity check"]):::trigtime s0[["segment customer by inactivity"]]:::mi s1["create draft win-back email"]:::svc trig --> s0 gx{"× how long has customer been inactive"}:::gate s0 --> gx p00["write friendly reminder with trends"]:::task gx -->|"recently quiet"| p00 p10["write discount win-back offer"]:::task gx -->|"long gone"| p10 jn{"○ draft the email"}:::gate p00 --> jn p10 --> jn jn --> s1 out[/"segmented win-back drafts in gmail"/]:::out pay{{"recovers revenue from lapsing customers"}}:::pay s1 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff