Answer guest questions on WhatsApp using your live booking data

Guests text your hotel on WhatsApp and get instant, accurate answers about bookings, pricing, and availability.

How the work actually flows

A straight line.

Pattern: Sequence (1)

flowchart TD trig>"guest sends whatsapp message"]:::trig s0["Interpret guest question"]:::task s1[("Look up booking and pricing data")]:::store s2["Write reply text"]:::task s3["Send whatsapp reply"]:::svc trig --> s0 s0 --> s1 s1 --> s2 s2 --> s3 out[/"guest question answered instantly"/]:::out pay{{"faster service without staff time"}}:::pay s3 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepAn outside serviceA record or sheetResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
AI Agents & Autonomous SystemsMessaging & NotificationsSpreadsheet & Database Ops
Connects
WhatsAppGoogle GeminiMySQLGoogle Sheets
Featured in

The problem it solves

Guests text at all hours asking about check-in times, room prices, or whether a room is free tonight, and someone on your team has to stop and answer every one. If your front desk is busy or closed, guests wait, get frustrated, or book elsewhere.

Who it fits

A hotel or short-stay property that gets frequent guest questions over WhatsApp.

How it works

  1. A guest sends a question on WhatsApp, like asking about tonight's availability or rates.
  2. The system reads the message and figures out what the guest actually needs.
  3. It looks up real booking, room, and pricing information from your records.
  4. It writes a natural reply and sends it back on WhatsApp automatically.
What you get

Guests who feel answered at midnight

Guests get accurate answers about their booking, rates, and availability on WhatsApp right away.

What you get

An instant, accurate WhatsApp reply to each guest question, without staff having to type it.

What you need

A WhatsApp Business account, a booking database, and an AI service account.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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