Verify a user's identity with a phone call and email code

Confirms someone's phone number and email with two spoken and emailed one-time codes before granting access.

How the work actually flows

A straight line.

Pattern: Sequence (1)

flowchart TD trig>"identity form submitted"]:::trig s0["call with spoken code"]:::svc s1(("confirm phone code entered")):::human s2["email second code sent"]:::svc s3(("confirm email code entered")):::human trig --> s0 s0 --> s1 s1 --> s2 s2 --> s3 out[/"identity verified by call and email"/]:::out pay{{"confidence before granting access"}}:::pay s3 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itAn outside serviceA personResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
Voice & PhoneEmail AutomationImage & Media ProcessingSurvey & Feedback
Connects
ClickSendSMTP

The problem it solves

You need to be sure someone really is who they say they are before you give them access to an account or sensitive area, but email-only verification is easy to fake or ignore. A single verification step isn't enough when the stakes are higher.

Who it fits

Businesses that need stronger identity checks before granting account access, such as financial or membership services.

How it works

  1. Someone submits their name, phone number, and email through a form
  2. They receive a voice call reading out a verification code
  3. They enter the code back to confirm the call
  4. Once confirmed, they receive a second code by email
  5. They enter that code to complete verification
What you get

Fraudulent sign-ups you never let through

You get a stronger identity check that confirms a person's phone and email before they gain access.

What you get

A verified identity confirmed by both a phone call and an email code.

What you need

A ClickSend account for voice calls and an SMTP email account.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

Related automations

Back to the AI Playbook