Send automatic WhatsApp order confirmations from Shopify

When a Shopify order comes in, the system verifies the customer's number and sends a WhatsApp confirmation automatically.

How the work actually flows

It branches. Exactly one path is taken.

Pattern: Exclusive Choice (4) · Simple Merge (5)

flowchart TD trig>"new shopify order placed"]:::trig s0["clean and format phone number"]:::task s1["check number active on whatsapp"]:::svc s2[("log result in google sheets")]:::store trig --> s0 s0 --> s1 gx{"× is number verified on whatsapp"}:::gate s1 --> gx p00["send confirmation message"]:::task gx -->|"verified number"| p00 p10["skip sending message"]:::task gx -->|"not verified"| p10 jn{"○ before logging result"}:::gate p00 --> jn p10 --> jn jn --> s2 out[/"confirmation sent and order logged"/]:::out pay{{"automatic confirmations without manual work"}}:::pay s2 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepAn outside serviceA record or sheetOne path onlyPaths rejoinResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
E-commerce & ProductMessaging & NotificationsSpreadsheet & Database OpsAPI & Webhook Integration
Connects
ShopifyRapiwaGoogle Sheets
Featured in

The problem it solves

Confirming every order by hand takes time you don't have, and customers expect a quick response after they buy. Missed or delayed confirmations mean more support questions and less trust.

Who it fits

Shopify store owners and small e-commerce teams who want order confirmations without an expensive messaging setup.

How it works

  1. Starts when a new order comes in from Shopify
  2. Cleans and formats the customer's phone number
  3. Checks whether the number is active on WhatsApp
  4. Sends a personalized confirmation message to verified customers
  5. Logs the result in Google Sheets so nothing is sent twice
What you get

Customers who get confirmation without a call to you

Give every shopper an instant WhatsApp confirmation the moment they order.

What you get

An automatic WhatsApp confirmation for every valid order, plus a logged record in Google Sheets.

What you need

A Shopify store, a Rapiwa account, and a Google Sheets account.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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