Auto-reply to text and voice messages in Max Messenger with AI

flowchart TD trig>"message or voice received"]:::trig s0["verify approved sender"]:::task s1["prepare message content"]:::task s2["AI drafts reply with memory"]:::task s3["send reply to customer"]:::svc trig --> s0 s1 --> s2 s2 --> s3 gx{"× text or voice message"}:::gate s0 --> gx p00["use text as is"]:::task gx -->|"text message"| p00 p10["transcribe voice to text"]:::task gx -->|"voice note"| p10 jn{"○ combined into text"}:::gate p00 --> jn p10 --> jn jn --> s1 out[/"instant AI reply sent"/]:::out pay{{"faster consistent customer support"}}:::pay s3 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff