Recover abandoned Shopify carts across email, SMS and WhatsApp

flowchart TD trig>"cart abandoned on store"]:::trig s0["pull cart and customer data"]:::task s1["segment and apply discount"]:::task s2["send next channel follow-up"]:::task s3[("log touchpoint")]:::store trig --> s0 s0 --> s1 s1 --> s2 s2 --> s3 lp{"cart purchased or channels exhausted"}:::gate s3 --> lp lp -. "cart still not recovered" .-> s2 lp -->|"finished"| out out[/"recovered order or logged retargeting record"/]:::out pay{{"reclaims lost sales automatically"}}:::pay out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff