Sort incoming Gmail by topic and priority into the right Slack channel

Reads every new email, figures out what it's about and how urgent it is, then posts it to the right Slack channel.

How the work actually flows

It branches. Exactly one path is taken.

Pattern: Exclusive Choice (4) · Transient Trigger (23)

flowchart TD trig>"new email received"]:::trig s0["read and classify email"]:::task s1["label email by category"]:::task s2["post message to channel"]:::svc trig --> s0 s0 --> s1 gx{"× which category applies"}:::gate s1 --> gx p00["post to support channel"]:::task gx -->|"support email"| p00 p10["post to sales channel"]:::task gx -->|"sales email"| p10 p00 --> s2 p10 --> s2 out[/"routed email with slack summary"/]:::out pay{{"faster response to important emails"}}:::pay s2 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepAn outside serviceOne path onlyResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
AI Agents & Autonomous SystemsEmail AutomationMessaging & NotificationsCustomer Support & Ticketing
Connects
GmailSlackOpenAI

The problem it solves

Important customer emails get buried in a crowded inbox while you're busy with everything else. Your team wastes time forwarding messages around and deciding who should handle what.

Who it fits

Support, sales, or operations teams that share a Gmail inbox and use Slack.

How it works

  1. A new unread email lands in Gmail
  2. The system reads the full email and sends it to OpenAI for classification
  3. AI returns the category, priority level, a short summary, and the sender
  4. Based on the category, the email is labeled and routed to the matching Slack channel
  5. Your team sees a Slack message with the summary and can act right away
What you get

Messages waiting in the right channel already

You get every incoming email automatically sorted into the right Slack channel, so your team always knows where to look for it.

What you get

A labeled email and a Slack message summarizing it in the right channel.

What you need

A Gmail account, a Slack workspace, and an OpenAI API key.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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