Discretionary Reserve

Tactics of Organizational PoliticsBudgets and ResourcesA tactic to use

Unit heads who keep a modest, openly budgeted pool of uncommitted money and people can start a promising idea before the next planning cycle approves it.

An example

District managers at a regional electric distributor had to propose every project a year ahead, and anything that came up mid-year waited for the next cycle. The manager of the northern district asked for, and got, a line in her budget: one and a half percent of the total, labeled for unplanned improvements and reported quarterly to the operations vice president. In March a line supervisor proposed using thermal cameras to find failing connectors before they failed. The manager paid for six cameras and two weeks of training from the reserve. By September the crews had found and replaced ninety-one hot connectors, and outage minutes in the district were down eleven percent. The other district managers asked for the same line in the next budget, and the camera program was funded across the company.

Why it works

Annual budgets commit almost everything in advance, so a good idea that comes up mid-year must wait or compete for scraps. A reserve of uncommitted resources, held openly, makes starting easier: the manager can fund a small experiment without a new approval. It also absorbs conflict, since small requests can be met without a fight. The reserve has to be visible in the budget and reported honestly, held by a manager trusted to use it well, and justified by results. Hidden, the same money becomes budget camouflage and loses its legitimacy.

The thinking behind it

Richard M. Cyert Cyert and March's A Behavioral Theory of the Firm (1963) defines organizational slack as the difference between the firm's total resources and the payments needed to keep its coalition of groups together, and gives slack a stabilizing and adaptive role, room to meet competing demands when conditions change. A visible reserve is slack held deliberately at the unit level, which is why the district could buy thermal cameras in March.

James G. March In A Garbage Can Model of Organizational Choice (1972), March and his co-authors describe organizations in which problems, solutions, the people who take part, and choice opportunities flow as separate streams, and a decision happens when they meet at a choice opportunity. An annual budget offers one such opportunity a year. A reserve creates more, so when a supervisor's idea met a known outage problem mid-year, the manager could decide then.

When it fits

Managers with budget authority in companies that plan annually are the users, where good ideas arise mid-year and cannot wait a cycle. A superior must be willing to approve a visible reserve and a track record of using discretion well. A manager new to the role may need a year of results before asking.

How to use it well

Ask for the reserve openly in the budget, with a label and a size the organization will accept, usually a small percentage of the total.

  • Set criteria for its use and share them with your superior.
  • Report what you spent and what it produced, quarterly or on whatever schedule they choose.
  • Spend it on small experiments that can show results quickly.
  • Return or reallocate what you do not use.

Treat it as a trust. The reserve survives as long as it produces results and stays visible. One that sits unused, or gets spent on routine overruns, will be cut at the next review.

What it costs and where it backfires

A reserve looks like padding to finance and may be cut in tight years. When experiments fail, the manager has to explain them. Colleagues without a reserve may resent yours. The line is visibility: a reserve hidden inside other line items is camouflage, and when discovered it costs the manager the trust that makes any discretion possible.

When it is used on you

When a peer has a reserve and you do not, ask for one on the same terms. If you are the superior, ask for the criteria and the reports, and look hard at what the reserve has actually produced before renewing it.

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