Diversity Pretext

Tactics of Organizational PoliticsFraming the ChoiceA tactic to guard against

Diversity goals and talk of new perspectives become the stated reason for replacing competent people who resist, and the seats go to loyal allies, so objecting on competence grounds looks like opposing the cause.

An example

In every planning meeting, two veteran news directors at a regional television and radio group argued against the new president's plan to reposition the stations' news programming. In June the president announced that both would be replaced as part of a commitment to new perspectives in newsroom leadership. Neither had a performance problem on record, and one had led her market in ratings for three years. The head of HR noticed that both successors had worked for the president at a previous company and that neither had gone through the group's posted search process. A station manager who raised the ratings record at a staff meeting was asked by a vice president whether he was against bringing different voices into leadership. Nobody else raised it. The repositioning went ahead that fall, and the new directors did not object to any of it.

Why it works

Every one of the four ways is in play. Supporting the move looks better, because it signals alignment with the institution's values, and easier, because nobody has to defend a dismissal on performance grounds; the cause does the defending. Defending the displaced person on merit looks worse, recast as clinging to the old guard. And challenging it is very costly, since the challenger risks being labeled as opposed to diversity itself. It is most effective in organizations with public diversity commitments, high reputational exposure, and weak mechanisms for separating performance disputes from identity disputes.

The thinking behind it

Erving Goffman Stigma: Notes on the Management of Spoiled Identity (1963) describes stigma as an attribute that discredits a person, and notes that it spreads by association, a courtesy stigma. A station manager who questions the replacements risks being associated with opposition to the cause. That threat of shared discredit is what silences competence-based objections. The defense therefore leaves the cause alone and contests the specific decision.

Pierre Bourdieu Outline of a Theory of Practice (1972) describes symbolic capital, prestige and recognition that work because others acknowledge them as legitimate, and notes that its power depends on its material basis going unrecognized. A diversity commitment carries symbolic capital. Borrowing it to cover loyalty-based appointments works only while the loyalty stays unrecognized, which is why documenting the successors' prior ties to the decision-maker is the strongest single defense.

Warning signs

Replacements are framed in terms of a cause, and the successor turns out to be a close prior ally of the decision-maker. No contemporaneous performance record supports the change. The people replaced had been resisting the decision-maker's agenda. The usual search or promotion process was skipped. Anyone who raises competence is asked whether they oppose the cause.

How to defend yourself

Leave the cause itself alone, since contesting it is the ground the tactic chose. Question the specific decision.

  • Keep contemporaneous performance records, for yourself and for the people you manage.
  • Point to the hiring criteria and the process used, and ask whether the normal search ran.
  • Document the successor's prior ties to the decision-maker, factually.
  • Bring in a board member, investor, or other third party who can name the pretext credibly without being shielded by it.

The pretext fails when performance evidence is overwhelming and dated, when the successor's loyalty to the decision-maker is visible, or when the person displaced is from an underrepresented group.

How a leader shuts it down

Keeping the same hiring criteria and search process for every senior appointment protects both the cause and the people, and so does keeping performance disputes separate from identity disputes in HR procedures. Review any replacement of a resistant leader by a close ally of the decision-maker. A diversity commitment used as cover loses its credibility for everyone.

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