Morale Sabotage

Tactics of Organizational PoliticsBlame, Credit, and ReputationA tactic to guard against

Promotions and recognition for a rival team are blocked by a peer leader who sits on reward committees and questions the team's value, until its best people leave and its performance drops.

An example

Two vice presidents of engineering at an enterprise software company owned competing product lines, and the senior of the two sat on the promotion committee. Over three cycles, four principal-engineer nominations from the other line were sent back for "more evidence of cross-team impact," a standard no other line had been asked to meet in writing. In executive staff meetings the senior vice president asked twice whether the rival line was still strategic given the platform roadmap. The other vice president saw the pattern only when her best architect resigned and said in his exit conversation that he could not see a future on the team. Two more senior engineers followed within the quarter. Release dates slipped, and the next executive review cited the slippage as evidence that the line was struggling.

Why it works

Blocking promotions, withholding recognition, and questioning a team's value strip away the rewards that keep good people in a role beyond their salary, so staying on that team looks worse. Questioning its importance in cross-team forums adds a cost, since members carry the stigma into their own networks. Once morale crosses a threshold, the best people leave on their own, performance drops, and the original doubts look justified. It requires influence over at least one reward channel that touches the team, enough opacity that the decline reads as the team's own doing, and patience, because the effect builds over quarters.

The thinking behind it

Leon Festinger A Theory of Social Comparison Processes (1954), Festinger's account of how people judge their standing, holds that without an objective standard people compare themselves with others like them. Engineers whose nominations are declined while peers on other lines are promoted make that comparison quickly, and read it as a judgment of their team's future. Pulling decline rates by team turns the private comparison into evidence.

Edward Lazear Lazear and Rosen's Rank-Order Tournaments as Optimum Labor Contracts (1981) explains how fixed prizes awarded by rank draw effort from every contender, and how contenders compete on whatever the judge is seen to reward. When one team's members are kept out of the prizes, the tournament stops working for them, and the sensible response is to compete somewhere else. Visible promotions in the same channels restore the prize.

Warning signs

One team's promotion and recognition nominations are declined at a rate no peer team shows, often with shifting reasons or standards applied only to them. The same person sits on the committee that declines them, and in executive meetings that person questions the team's strategic importance. Attrition rises among the team's strongest people, and departing staff mention a lack of future on the team.

How to defend yourself

Visible protection, in the same channels being used against the team, is the repair.

  • Pull the numbers: nominations submitted and approved by team over several cycles, with the reasons given. A rate no peer team shows is evidence.
  • Take the numbers to a sponsor with standing, your own boss or a senior leader who values the team, and ask them to promote and recognize your people visibly in the channels being blocked.
  • Ask for the committee's standards in writing and for the same standards to apply to every line.
  • Tell your team what you are doing, and keep their growth moving with stretch work and visible ownership while the dispute runs.

Once you have the data, name the pattern in the forum where the team's value is being questioned.

How a leader shuts it down

Publish promotion and recognition outcomes by team, and track attrition by team, so a pattern of decline shows early. Give promotion committees written standards and require reasons for declines. Recuse committee members from decisions on teams they compete with directly.

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