Title Without New Authority

Tactics of Organizational PoliticsCareers and TalentA borderline tacticAlso known as Title Inflation

Demanding performers get a bigger title without new authority, budget, or staff, and are told so plainly, so the wish for recognition is met while real power stays where it is.

Borderline: whether this move is justified depends on the situation, and only the person in it can judge.

An example

Running the agency's largest client, and hiring a team for it, was what an advertising agency's account director had wanted for two years. The client relationship belonged to a founding principal the client had asked to keep, and the agency could not afford the team that year. The agency's president offered the account director a promotion to group account director, a recognized step on the agency's ladder, with a pay increase and the new title on business cards that week. In the same conversation, the president said that the client lead, headcount, and budget would stay as they were, and that the question would be reviewed in the spring planning cycle. The account director asked for the review date in writing and accepted. In April the agency won a second large client, and the account director was given it to lead.

Why it works

A title is a prestige good that costs little to issue and carries real value outside the company, which makes accepting look better. Accepting is easy: no new accountability, no political exposure. Pressing for authority right after a promotion looks worse, because it can read as greed, and costlier, because the person risks being seen as never satisfied. Telling the person plainly what the title does not include keeps the move honest and gives them a date to return to. It works on people who value status signals, in cultures that treat titles as meaningful, and decays as titles multiply and recruiters discount them.

The thinking behind it

Pierre Bourdieu In Outline of a Theory of Practice (1972), Pierre Bourdieu describes symbolic capital, prestige and recognition that act as a resource because others acknowledge them, and that can be converted into economic or cultural resources. A title is symbolic capital a company can issue at little cost, and its holder can convert it into outside offers, which is why it satisfies. When titles multiply, there is less recognition behind each one.

Erving Goffman Erving Goffman's On Cooling the Mark Out: Some Aspects of Adaptation to Failure (1952) describes how organizations offer a substitute status to help someone accept not getting what they wanted. A bigger title in place of authority is that substitute. Saying plainly what the title does not include, and naming a review date, keeps the substitution honest, so the person accepts it knowing what it is.

When it fits

Right for a strong performer whose wish for recognition you can meet now and whose wish for authority you cannot meet yet, for a reason you can state. You need a title that sits on the real career ladder, pay to go with it, and a date when the larger question will be reviewed.

How to use it well

Give the title and say what it does not include, in one conversation.

  • Choose a title that exists on the ladder and that recruiters will read correctly.
  • Attach a real pay change, so the title is more than words.
  • State plainly what stays the same, such as headcount, budget, and decision rights, and why.
  • Name a date to revisit authority, and put it in writing.

If the person turns the title down to keep pushing for the real role, take that seriously, because it tells you what they want.

What it costs and where it backfires

Titles inflate: hand out enough and they stop meaning anything, inside the company and to outside recruiters, and the people holding them find out. A performer who accepted a title in place of authority will judge you by whether the review date is kept. Ranks invented outside the ladder make the substitution visible to everyone. The line is crossed when the title is presented as carrying authority it lacks, or when it is used to make every later request look like greed; then it is deception.

When it is used on you

Title changes with no change to headcount, budget, or decision rights are the sign. Before the announcement, ask which of those come with the title, and negotiate them in the same conversation. If the answer is none, decide whether portable status alone is worth staying for, and get a review date in writing.

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