Zero-Based Reset

Tactics of Organizational PoliticsBudgets and ResourcesA borderline tactic

Zero-based budgeting is applied to a resistant department, which removes the historical baseline that protected it and makes it justify every dollar from scratch.

Borderline: whether this move is justified depends on the situation, and only the person in it can judge.

An example

After an earnings miss, the chief financial officer of an apparel brand applied zero-based budgeting to the materials innovation lab, which had opposed her plan to hand fabric development to suppliers and had been funded at the same level for twelve years without a review. She told the lab's head the reason directly: the lab had never been asked to justify itself, and the outsourcing decision needed a clear view of what it cost and produced. The lab got the same template, timeline, and analyst support she had used on two other departments the year before, six weeks and a finance analyst. Its submission showed two fabrics that carried the brand's premium lines and a pipeline of four more. The review cut the lab's budget 25 percent, kept its two core programs, and moved the remaining development work to suppliers under the lab's technical oversight.

Why it works

Resetting a budget to zero removes the historical baseline that protected it, which drains the value of defending what the department already has. The method gives the cut cover, since a review produced the finding, and that makes cutting easier. Defending now means detailed justifications under scrutiny, which costs time and effort. It works when the actor controls the exercise's scope, standards, and decision rights, when the discipline story has outside credibility, and when the department gets the same terms other reviewed units received, so the method holds up as fair.

The thinking behind it

William Samuelson Samuelson and Zeckhauser's Status Quo Bias in Decision Making (1988) found that people favor options framed as the current state, and that whoever defines the status quo gains an advantage. Ordinary budgeting treats last year's funding as the status quo. Zero-based budgeting removes it, so the department loses the advantage of being the default and has to win its funding as if it were new.

Richard H. Thaler In Nudge: Improving Decisions About Health, Wealth, and Happiness (2008), Thaler and Sunstein describe defaults as the strongest feature of choice design, since whatever happens when nobody acts is what most people end up with. A zero-based review flips the default: funding ends unless it is justified, where before it continued unless it was cut. That one change of design moves the burden onto the department.

When it fits

Owners of the budget process who face a department funded for years on its history, and who need to know what it costs and produces, can apply it. You need a reason the organization will accept, such as an earnings miss or a strategic decision, and the analytic support to run the review properly.

How to use it well

Say why this department is being reviewed, and say it to its head first.

  • Use the same template, standards, timeline, and analyst support that other reviewed units received.
  • Allow enough time for a real submission, and check in with the department's head halfway through.
  • Ask for forward value as well as history, in the terms the decision will use.
  • Publish the finding with its reasoning, and keep what the review shows is worth keeping.

A reset that finds some things worth funding is more credible than one that cuts across the board.

What it costs and where it backfires

Departments that have never justified themselves from zero are bad at it on demand, so the review can cut real value along with the slack. The department's allies will call it a purge, and if the outcome looks predetermined, the method loses its cover for every later use. Giving the department harder rules, shorter deadlines, or less support than others, set so it cannot pass, is where the method ends: that is setting it up to fail, and the difference in terms will be on the record.

When it is used on you

Reviewed from zero, insist in writing on the same scope, standards, timeline, and support as every other unit. Recruit allies who can question the procedure itself, prepare your forward value in the review's own terms, and keep that case current all year.

Back to the catalog