Works
- Tightening the iron cage: concertive control in self-managing teams, Administrative Science Quarterly 38(3), 408 to 437, 1993
In Organizational Structures
Known for
Concertive control in self-managing teams
Ideas
Concertive control. When self-managing teams replace bureaucratic supervision, workers' value consensus hardens into normative rules that control them more tightly than the old hierarchy did, tightening rather than loosening Weber's iron cage. Caveat: One organization, an interpretive account.
Concertive control. Value-based normative rules built by team members can control them more tightly than bureaucracy did. Caveat: One organization.