Works
- Expanding the locus of resistance: understanding the co-constitution of control and resistance in the gig economy, Organization Science 33(1), 38 to 58, 2022
- "Making out" while driving: relational and efficiency games in the gig economy, Organization Science 33(1), 231 to 252, 2022
- The making of the "good bad" job: how algorithmic management manufactures consent through constant and confined choices, Administrative Science Quarterly 69(2), 458 to 514, 2024
In Organizational Structures
Known for
Work in the gig economy
Ideas
The good bad job. Cameron found that algorithmic management in ride-hailing manufactures consent through constant, confined choices, so many workers report liking work whose structural problems the choice masks. Caveat: One industry, qualitative.
Algorithmically mediated customer control. With Rahman, found that when customers rate and algorithms tally, control and resistance extend before and after the task, with resistance easiest early in the labor process. Caveat: Two platforms.