Works
- The mutual knowledge problem and its consequences for dispersed collaboration, Organization Science 12(3), 346 to 371, 2001
In Organizational Structures
Known for
Dispersed collaboration
Ideas
The mutual knowledge problem. Cramton argued that maintaining mutual knowledge is a central problem of geographically dispersed collaboration, named five kinds of failure, and suggested that unrecognized differences in partners' situations can increase the likelihood that they blame each other's dispositions rather than the situation. Caveat: Thirteen teams.