Works
- Rapid relationality: how peripheral experts build a foundation for influence with line managers, Administrative Science Quarterly 65(1), 20 to 60 (online 2019, in print March 2020), 2019
In Organizational Structures
Known for
Experts and line managers
Ideas
Rapid relationality. Showed how experts without formal authority over line managers win their cooperation by building influence fast, before conflicts close the window. Caveat: One organization, the U.S. Army.