Mary Parker Follett

Thinkers1868 to 1933Management theorist

Works

  • Creative Experience, Longmans, Green, 1924
  • Dynamic Administration: The Collected Papers of Mary Parker Follett, edited by Henry C. Metcalf and Lyndall Urwick, 1940
  • Constructive Conflict, a lecture, collected in Dynamic Administration

In Thinking Tools

Known for

A social thinker and early management theorist who argued that conflict, handled well, can be constructive. She distinguished domination and compromise from integration, in which the parties find a solution that meets both sides' real desires, the idea later called win-win.

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