Works
- Gamestorming: A Playbook for Innovators, Rulebreakers, and Changemakers, O'Reilly Media (with Sunni Brown and James Macanufo), 2010
- Empathy Map Canvas (updated version), XPLANE, 2017
In Thinking Tools
Known for
A designer and coauthor of Gamestorming, a practitioner's collection of workshop games that includes the empathy map, a canvas for recording what a person says, thinks, does, and feels. He published an updated version of the canvas in 2017.