Works
- The Boundaryless Organization: Breaking the Chains of Organizational Structure, Jossey-Bass, San Francisco, 1995
- The GE Work-Out: How to Implement GE's Revolutionary Method for Busting Bureaucracy and Attacking Organizational Problems Fast, McGraw-Hill, New York, xxii and 326 pages, 2002
In Organizational Structures
Known for
The boundaryless organization and GE Work-Out.
Ideas
Boundaryless organization. With Ashkenas, Ulrich, and Jick, described making vertical, horizontal, external, and geographic boundaries permeable. Caveat: A practitioner book; its claims rest on the authors' consulting experience.
GE Work-Out. With Ulrich and Ashkenas, General Electric's town-meeting process for removing unneeded work across boundaries. Caveat: A practitioner book by its designers.