Works
- Working with machines: the impact of algorithmic and data-driven management on human workers, Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (CHI 2015), 1603 to 1612, 2015
- Algorithmic management in a work context, Big Data and Society 8(2), 2021
In Organizational Structures
Known for
Human-centered study of algorithmic management
Ideas
Algorithmic management. With colleagues, Lee described ride-sharing work assigned, optimized, and evaluated by algorithms and tracked data, and how drivers made sense of these features together in online forums. Caveat: Two services, qualitative, early in the platforms' history.