Works
- Structure Is Not Organization, Business Horizons, 1980
In Thinking Tools
Known for
A McKinsey consultant turned management writer who, with Robert H. Waterman Jr. and Julien R. Phillips, published the 7S framework, which holds that strategy, structure, systems, style, staff, skills, and shared values must fit together. In Search of Excellence (1982), with Waterman, was organized around it.