Works
- Intelligent Enterprise: A Knowledge and Service Based Paradigm for Industry, Free Press, New York, xx and 473 pages (foreword by Tom Peters), 1992
- Leveraging intellect, Academy of Management Executive 10(3), 7 to 27 (August 1996), 1996
In Organizational Structures
Known for
The intelligent enterprise and the knowledge-based forms of the 1990s
Ideas
Forms for leveraging professional intellect. The infinitely flat, inverted, spider's web, and starburst forms (with the cluster organization) differ by where the firm's intellect sits and how it is multiplied: at a center linked to unlimited nodes, at the contact person with the line as support, among nodes linked to one another, or in units spun off from a core competence. Caveat: Illustrated with firm examples, not tested. Only passages of the article were read.
In this section, “read” means read by the Organizational Structures series: where a line says a work, or part of one, was not read, the series did not read it.