Works
- The invisible cage: workers' reactivity to opaque algorithmic evaluations, Administrative Science Quarterly 66(4), 945 to 988, 2021
- How managers maintain control through collaborative repair: evidence from platform-mediated gigs, Organization Science 32(5), 1300 to 1326, 2021
- Expanding the locus of resistance: understanding the co-constitution of control and resistance in the gig economy, Organization Science 33(1), 38 to 58, 2022
In Organizational Structures
Known for
Algorithmic evaluation and control of workers
Ideas
The invisible cage. Rahman named a form of control in which the criteria for success, and changes to them, are unpredictable, after finding freelancers unable to align their work with an opaque evaluation algorithm. Caveat: One platform.