Works
- Improving Performance: How to Manage the White Space on the Organization Chart, Jossey-Bass, 1990
In Thinking Tools
Known for
A pioneer of applying instructional and performance technology to organizations and founder of the Rummler-Brache Group. With Alan Brache he set out the three levels of performance (organization, process, and job) and the cross-functional process maps that manage the white space between boxes on the organization chart.