Works
- Learning to See, Lean Enterprise Institute, with Mike Rother, 1999
- Managing to Learn: Using the A3 Management Process, Lean Enterprise Institute, 2008
In Thinking Tools
Known for
With Mike Rother he wrote Learning to See, the workbook that taught value-stream mapping of material and information flow. In Managing to Learn he described Toyota's A3 process, which puts a problem, its analysis, the countermeasures, and the plan on one large sheet of paper, as a way of developing people as well as solving problems.