Works
- What do platforms do? Understanding the gig economy, Annual Review of Sociology 46, 273 to 294, 2020
In Organizational Structures
Known for
The sociology of platform work
Ideas
Platforms as permissive potentates. With Schor, argued that platforms externalize responsibility and control over transactions while still concentrating power, a governance mechanism different from markets, hierarchies, or networks. Caveat: A review essay.