Works
- Complementarities and organizational (mis)fit: a retrospective analysis of the Toyota recall crisis, Journal of Organization Design 5, article 4, 2016
- The role of ambidexterity in managing buyer-supplier relationships: the Toyota case, Organization Science 28(6), 1080 to 1097, 2017
In Organizational Structures
Known for
Studies of Toyota's organization and its supplier relations.
Ideas
Misfit made by the firm itself. With Camuffo, argued that Toyota's push for growth and globalization from 2000 to 2010 distorted the complementarities of the Toyota Way and caused misfit. Caveat: A retrospective case study of one firm, built largely on secondary sources.
Ambidexterity in buyer and supplier relations. With Katsuki Aoki, found that Toyota's deliberate use of ambiguity and explicitness works against overemphasizing either exploration or exploitation, and that structural separation and structural integration are two ways a buyer can help its suppliers become ambidextrous. Caveat: One in-depth case study.