Works
- Collateral organization: a new change strategy, The Journal of Applied Behavioral Science 10(1), 63 to 89, 1974
In Organizational Structures
Known for
The collateral organization.
Ideas
Collateral organization. A collateral organization is a parallel organization, coexisting continuously with the formal one, that a manager uses to supplement it, with norms different from those usually in force, to identify and solve apparently intractable problems; it is carefully linked to the formal organization and needs no new people. Caveat: Argued from practice and illustrated by two cases.