Turn system alerts into Azure DevOps tickets automatically

Reads incoming alerts from your monitoring tools and automatically creates the matching work item in Azure DevOps.

How the work actually flows

A straight line.

Pattern: Sequence (1)

flowchart TD trig>"monitoring system raises alert"]:::trig s0["read alert details"]:::task s1["create work item"]:::svc trig --> s0 s0 --> s1 out[/"new azure devops work item"/]:::out pay{{"faster consistent incident tracking"}}:::pay s1 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepAn outside serviceResultPayoff
Build size
Standard

A mid-size build with several tools working together.

Business functions
DevOps & IT Operations
Connects
Azure DevOpsElasticsearch

The problem it solves

When something breaks, someone still has to notice the alert and manually open a ticket before anyone starts fixing it. That gap costs time, and details get lost or written down inconsistently.

Who it fits

IT operations teams that track incidents and bugs in Azure DevOps.

How it works

  1. A monitoring system raises an alert, for example a missing host or domain
  2. The system reads the alert details
  3. It creates a work item in Azure DevOps with the relevant information
  4. Your team picks it up in Azure DevOps like any other ticket
What you get

Alerts that arrive as ready tickets

Every alert from your monitoring tools shows up as a ready-to-work ticket in Azure DevOps, so nothing slips through the cracks.

What you get

A new incident, bug, or user story work item in Azure DevOps.

What you need

An Azure DevOps account with a personal access token, and your monitoring system.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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