Book and manage appointments through a Telegram bot

Clients book, cancel, and check appointments through Telegram, with everything checked against your calendar.

How the work actually flows

It branches. Exactly one path is taken.

Pattern: Exclusive Choice (4)

flowchart TD trig>"client messages the bot"]:::trig s0["receive telegram request"]:::task s1["classify request type"]:::task s2["check calendar availability"]:::svc s3[("confirm and save booking")]:::store trig --> s0 s0 --> s1 s2 --> s3 gx{"× book cancel or list"}:::gate s1 --> gx p00["check availability"]:::task gx -->|"booking request"| p00 p01["confirm and save"]:::task p00 --> p01 p10["remove appointment"]:::task gx -->|"cancellation request"| p10 p20["show upcoming appointments"]:::task gx -->|"list request"| p20 p01 --> s2 p10 --> s2 p20 --> s2 out[/"appointment booked cancelled or listed"/]:::out pay{{"self-serve scheduling with no back and forth"}}:::pay s3 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepAn outside serviceA record or sheetOne path onlyResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
Messaging & NotificationsSpreadsheet & Database OpsScheduling & Calendar
Connects
TelegramGoogle CalendarGoogle Sheets
Featured in

The problem it solves

Booking appointments by phone or text means back-and-forth messages and the risk of double booking if you forget to check your calendar. Clients want to schedule things on their own time, not just during your business hours.

Who it fits

A professional or small business that books client appointments and wants a self-serve option.

How it works

  1. A client sends a booking request to your Telegram bot
  2. The system checks your Google Calendar for available times
  3. If the slot is free, it confirms the appointment and saves it to Google Sheets
  4. Clients can also cancel or list their upcoming appointments through the bot
What you get

Bookings confirmed without a back and forth text

Your clients can book, cancel, or check their appointments any time, straight through Telegram.

What you get

A confirmed appointment on your calendar and a logged record in Google Sheets.

What you need

A Telegram account, a Google Calendar account, and a Google Sheets account.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

Related automations

Back to the AI Playbook