Automatically sort customer emails to the right department

flowchart TD trig>"customer submits contact form"]:::trig s0["Classify message with AI"]:::task s1["Email matching department"]:::task s2[("Log submission and category")]:::store trig --> s0 s1 --> s2 gx{"× what is the message about"}:::gate s0 --> gx p00["Notify sales team"]:::task gx -->|"Sales inquiry"| p00 p10["Notify support team"]:::task gx -->|"Support issue"| p10 jn{"○ continue to logging"}:::gate p00 --> jn p10 --> jn jn --> s1 out[/"message routed to right department"/]:::out pay{{"faster responses to customers"}}:::pay s2 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff