Sort website enquiries automatically and reply to real leads instantly

AI reads every contact form message, separates real leads from spam, and sends a polished reply automatically.

How the work actually flows

It branches. Exactly one path is taken.

Pattern: Exclusive Choice (4)

flowchart TD trig>"new contact form submission"]:::trig s0["read submitted message"]:::task s1["classify message type"]:::svc trig --> s0 s0 --> s1 gx{"× what kind of enquiry"}:::gate s1 --> gx p00["log enquiry"]:::task gx -->|"real enquiry"| p00 p01["notify team"]:::task p00 --> p01 p10["log pitch"]:::task gx -->|"sales pitch"| p10 p11["forward internally"]:::task p10 --> p11 p20["discard message"]:::task gx -->|"spam"| p20 p01 --> out p11 --> out p20 --> out out[/"leads answered instantly spam filtered out"/]:::out pay{{"faster response to real customers"}}:::pay out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepAn outside serviceOne path onlyResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
Email AutomationMessaging & NotificationsAPI & Webhook Integration
Connects
GmailTelegramOpenAI

The problem it solves

Your contact form fills up with a mix of real customer enquiries, sales pitches, and spam, and sorting through it all eats into your day. Genuine leads can get buried or answered late, which makes your business look slow to respond.

Who it fits

A small business or sales team that receives regular website contact form submissions.

How it works

  1. A new contact form submission comes in.
  2. AI reads the message and decides if it is a real enquiry, a sales pitch, or spam.
  3. Real enquiries are logged, shared with your team, and answered with a professional confirmation email.
  4. Sales pitches are logged and forwarded internally without an automatic reply.
  5. Spam is filtered out so it never reaches your team.
What you get

Real enquiries answered while spam disappears

Every contact form message gets sorted into a real enquiry, a sales pitch, or spam, with genuine enquiries getting a polished reply right away.

What you get

A sorted record of every enquiry plus an automatic confirmation email sent to genuine leads.

What you need

An OpenAI API key, a Gmail account, and optionally a Telegram account for internal alerts.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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