Turn support phone calls into Trello tickets automatically

flowchart TD trig>"support call completed"]:::trig s0["capture transcript and details"]:::svc s1["AI analyzes urgency and next steps"]:::task s2["create trello ticket"]:::svc trig --> s0 s1 --> s2 gx{"+ which follow-up to run"}:::gate s0 --> gx p00["send confirmation message"]:::task gx -->|"customer confirmation"| p00 p10["analyze urgency"]:::task gx -->|"ticket creation"| p10 p11["create ticket"]:::task p10 --> p11 p00 --> s1 p11 --> s1 out[/"trello ticket with AI summary"/]:::out pay{{"no lost or delayed support requests"}}:::pay s2 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff