Spot at-risk tenants early and trigger retention outreach

flowchart TD trig(["daily schedule"]):::trigtime s0[("pull tenant data")]:::store s1[["score tenant churn risk"]]:::mi s2[("update crm and dashboard")]:::store trig --> s0 s0 -->|"one per each tenant"| s1 gx{"× churn risk level"}:::gate s1 --> gx p00["notify retention team"]:::task gx -->|"high risk"| p00 p01["send retention outreach"]:::task p00 --> p01 p10["no further action"]:::task gx -->|"normal risk"| p10 jn{"○ update records"}:::gate p01 --> jn p10 --> jn jn --> s2 out[/"at risk tenants identified and contacted"/]:::out pay{{"earlier retention outreach reduces churn"}}:::pay s2 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff