New WhatsApp and website leads are read, deduplicated, assigned to an agent, and logged, no manual sorting required.
It branches. Exactly one path is taken.
Pattern: Exclusive Choice (4)
Leads come in through WhatsApp messages and web forms, and it's easy for them to get lost or answered twice by different agents. Without a fair system for assigning leads, some agents get overloaded while others get nothing.
Real estate agencies and brokerages with multiple agents handling inbound leads from WhatsApp and web forms.
You get every new lead from WhatsApp or your website checked for duplicates, matched to the right agent, and logged straight into your CRM.
The hard question is not how to build it. It is whether this is the right thing to build first.
That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.
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