Score and route event sponsor emails by sentiment automatically

flowchart TD trig>"new sponsor email arrives"]:::trig s0["score sentiment and urgency"]:::task s1["extract email details"]:::task s2[("log to database and sheet")]:::store trig --> s0 s0 --> s1 s1 --> s2 gx{"× what is the sentiment"}:::gate s2 --> gx p00["send enthusiastic reply"]:::task gx -->|"positive"| p00 p01["alert sales channel"]:::task p00 --> p01 p10["send de-escalation reply"]:::task gx -->|"negative"| p10 p11["alert support channel"]:::task p10 --> p11 p20["send standard reply"]:::task gx -->|"neutral"| p20 p21["alert general channel"]:::task p20 --> p21 p01 --> out p11 --> out p21 --> out out[/"sentiment scored email routed"/]:::out pay{{"faster response to hot leads"}}:::pay out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff