Triage project feedback with AI and route it to your team

AI reads incoming feedback, flags blockers, and notifies your team, with a human check for unclear cases.

How the work actually flows

It branches. Exactly one path is taken.

Pattern: Exclusive Choice (4) · Simple Merge (5)

flowchart TD trig>"stakeholder feedback submitted"]:::trig s0["classify feedback"]:::task s1["notify team in slack"]:::svc trig --> s0 gx{"× AI confidence in classification"}:::gate s0 --> gx p00["proceed automatically"]:::task gx -->|"high confidence"| p00 p10["manual email review"]:::task gx -->|"low confidence"| p10 jn{"○ route to team"}:::gate p00 --> jn p10 --> jn jn --> s1 out[/"feedback triaged and routed"/]:::out pay{{"blockers surfaced before they cause delays"}}:::pay s1 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepAn outside serviceOne path onlyPaths rejoinResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
Email AutomationMessaging & NotificationsAPI & Webhook IntegrationSurvey & FeedbackProject & Task Management
Connects
OpenAIGmailSlack

The problem it solves

Feedback from stakeholders shows up scattered across forms, emails, and Slack messages, and sorting it into what's urgent and what can wait takes real judgment and time. Blockers get missed, and nothing ever feels fully tracked.

Who it fits

A project manager, PMO, or delivery team handling a steady stream of stakeholder feedback.

How it works

  1. Feedback is submitted through a form, email, or internal tool
  2. AI classifies it as a blocker, task, resource request, status update, or question, and rates urgency and sentiment
  3. Anything the AI isn't confident about is sent for manual email review
  4. Your team is notified in Slack with the full classification
What you get

Clear-cut feedback classified for you

Incoming feedback gets sorted by urgency and type and routed straight to Slack, so your team always knows what needs attention first.

What you get

Classified, prioritized feedback with a Slack notification and a full audit trail.

What you need

An OpenAI API key, a Gmail account, and a Slack account.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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