Catch client scope creep before it costs you money

Reads client messages against your contract and flags out-of-scope requests before they turn into unpaid work.

How the work actually flows

It branches. Exactly one path is taken.

Pattern: Exclusive Choice (4)

flowchart TD trig>"new client message received"]:::trig s0["AI compares against contract"]:::svc s1["score scope drift"]:::task trig --> s0 s0 --> s1 gx{"× is request in scope"}:::gate s1 --> gx p00["no action taken"]:::task gx -->|"in scope"| p00 p10["draft change order"]:::task gx -->|"out of scope"| p10 p11["alert with next step"]:::task p10 --> p11 p00 --> out p11 --> out out[/"flagged out-of-scope request alert"/]:::out pay{{"prevents unpaid scope creep work"}}:::pay out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepAn outside serviceOne path onlyResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
AI Agents & Autonomous SystemsEmail AutomationSpreadsheet & Database OpsProject & Task Management
Connects
SlackGmailGoogle DocsOpenAI
Featured in

The problem it solves

A client casually asks for one more small thing, and before you know it your team has spent weeks on work that was never in the contract. Catching that drift in the moment is hard when you're juggling client conversations across email and chat.

Who it fits

Project managers, agency owners, and consultants who bill against a fixed scope of work.

How it works

  1. New client messages in Slack and Gmail are monitored as they come in
  2. AI compares each message against your statement of work
  3. Each request is scored for how far it drifts from the agreed scope
  4. Out-of-scope requests automatically generate a draft change order
  5. You get an alert with a recommended next step
What you get

Scope creep flagged before it's free work

You get an alert whenever a client request drifts outside your agreed scope, along with a draft change order ready to send.

What you get

An alert flagging out-of-scope client requests, plus a draft change order document ready to send.

What you need

Slack, Gmail, Google Docs, and an OpenAI API key.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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