Send instant WhatsApp order confirmations from your Shopify store

The moment a customer orders on Shopify, they get an automatic WhatsApp confirmation with their order details.

How the work actually flows

It branches. Exactly one path is taken.

Pattern: Exclusive Choice (4)

flowchart TD trig>"new shopify order placed"]:::trig s0["pull customer and order details"]:::task s1["send whatsapp confirmation"]:::svc s2[("log result")]:::store trig --> s0 s1 --> s2 gx{"× phone number on file"}:::gate s0 --> gx p00["send confirmation"]:::task gx -->|"phone available"| p00 p01["log result"]:::task p00 --> p01 p10["skip order"]:::task gx -->|"no phone number"| p10 p01 --> s1 p10 --> s1 out[/"order confirmation sent instantly"/]:::out pay{{"fewer anxious customers after checkout"}}:::pay s2 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepAn outside serviceA record or sheetOne path onlyResultPayoff
Build size
Standard

A mid-size build with several tools working together.

Business functions
E-commerce & ProductMessaging & NotificationsAPI & Webhook Integration
Connects
ShopifyWhatsAppMoltFlow
Featured in

The problem it solves

Customers want confirmation the second they check out, but email confirmations often get lost in spam or ignored. Without a fast, visible confirmation, customers are left wondering if their order actually went through.

Who it fits

An online store owner who wants faster, more reliable order confirmations than email alone.

How it works

  1. A customer places a new order on your Shopify store
  2. The system pulls the customer's name, phone number, items, and total
  3. It skips orders that do not have a phone number
  4. A personalized WhatsApp confirmation is sent to the customer
  5. The result is logged for tracking
What you get

Order confirmations customers see the instant they buy

The moment a customer orders from your store, they get a personalized WhatsApp confirmation with their order details.

What you get

A WhatsApp order confirmation sent directly to the customer.

What you need

A Shopify store and a WhatsApp messaging subscription through MoltFlow.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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