AI drafts email replies for your approval before they send

Reads incoming emails, drafts a reply using your knowledge base, and waits for your yes or no before sending anything.

How the work actually flows

A straight line. A person has to approve before it continues.

Pattern: Sequence (1)

flowchart TD trig>"new email arrives"]:::trig s0["Summarize email and check knowledge base"]:::task s1["Draft on-brand reply"]:::task s2(("Send draft for approval")):::human s3["Send approved reply to sender"]:::task trig --> s0 s0 --> s1 s2 --> s3 hg(("you approve the draft")):::human s1 --> hg hg -->|"approved"| s2 hg -. "sent back" .-> s1 out[/"Approved reply sent"/]:::out pay{{"Faster replies with human oversight"}}:::pay s3 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepA personResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
AI Agents & Autonomous SystemsKnowledge Base & RAGEmail Automation
Connects
GmailOpenAI

The problem it solves

You're buried in emails that all need a thoughtful, on-brand reply, but writing each one from scratch takes forever. You don't want a bot sending things on your behalf without a human checking it first.

Who it fits

Support or account teams who handle a steady flow of email inquiries and want a second set of eyes before replies go out.

How it works

  1. A new email arrives in your inbox
  2. AI summarizes the message and checks your knowledge base for relevant answers
  3. It drafts a short, on-brand reply
  4. The draft is sent to you for approval
  5. Once you approve it, the reply is sent to the original sender
What you get

Replies ready for your yes or no

You get a drafted reply for every incoming email, pulled from your knowledge base and waiting for your approval before it sends.

What you get

A ready-to-approve email draft for every inbound message, plus the sent reply once you sign off.

What you need

An email account, an OpenAI API key, and a vector database for your knowledge base.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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