Track tenant repair requests from submission to completion

Logs every tenant repair request in one spreadsheet and keeps it updated automatically as work gets done.

How the work actually flows

It repeats. Repeats manager submits another update.

Pattern: Structured Loop (21)

flowchart TD trig>"tenant submits repair request"]:::trig s0[("log request with unique id")]:::store s1["email manager update link"]:::task s2(("manager submits status update")):::human s3["match update to original request"]:::task s4[("update spreadsheet with latest status")]:::store trig --> s0 s0 --> s1 s1 --> s2 s2 --> s3 s3 --> s4 lp{"until repair marked complete"}:::gate s4 --> lp lp -. "manager submits another update" .-> s2 lp -->|"finished"| out out[/"complete repair history tracked automatically"/]:::out pay{{"clear record of every repair status"}}:::pay out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepA personA record or sheetRepeat or finishResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
Email AutomationSpreadsheet & Database OpsFile & Cloud StorageReal Estate & Property
Connects
Google FormsGoogle SheetsGoogle DriveGmail
Featured in

The problem it solves

When a tenant reports a broken appliance or a leak, that request can easily get buried in a text thread or a stack of emails, with no clear record of what's been fixed. Building managers juggling several units end up relying on memory or scattered notes to track repair status.

Who it fits

A property manager or building owner handling repair requests across multiple units.

How it works

  1. A tenant submits a repair request through a form
  2. The request is added to a spreadsheet with a unique unit ID and timestamp
  3. The building manager gets an email with the details and a link to log updates
  4. When the manager submits an update, including photos if there are any, it's matched back to the original request
  5. Photos are saved and the spreadsheet row is updated with the latest status, building a full repair history
What you get

Repair requests tracked from request to fix

Every tenant repair request gets logged in one spreadsheet for you and updated automatically as work moves forward, so nothing on your properties falls through the cracks.

What you get

A single spreadsheet showing every repair request, its current status, and any photos, from report to resolution.

What you need

A Google Workspace account for Forms, Sheets, Drive, and Gmail.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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