Text and route new law firm leads by practice area instantly

Texts every new inquiry instantly and routes high-intent cases to immediate AI intake, others to scheduling.

How the work actually flows

It branches. Exactly one path is taken.

Pattern: Exclusive Choice (4)

flowchart TD trig>"new inquiry submitted"]:::trig s0[("save contact and case details")]:::store s1["send confirmation text"]:::svc trig --> s0 s0 --> s1 gx{"× high-intent practice area"}:::gate s1 --> gx p00["route to ai intake call"]:::task gx -->|"high-intent case"| p00 p10["enroll scheduling text sequence"]:::task gx -->|"other practice area"| p10 p00 --> out p10 --> out out[/"lead instantly texted and routed"/]:::out pay{{"never lose a lead to delay"}}:::pay out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itAn outside serviceA record or sheetOne path onlyResultPayoff
Build size
Standard

A mid-size build with several tools working together.

Business functions
Voice & PhoneMessaging & NotificationsAPI & Webhook IntegrationScheduling & Calendar
Connects
Aloware
Featured in

The problem it solves

A potential client fills out your contact form and then waits, sometimes for hours, before anyone reaches out. By the time your team calls back, they've already gone to a competitor who answered faster.

Who it fits

Law firms that want to respond to every inquiry instantly and route it to the right follow-up process.

How it works

  1. A new inquiry comes in from your website form, intake system, or a lead vendor
  2. The contact and case details are saved, including practice area and description
  3. A confirmation text is sent to the prospect within seconds
  4. High-intent cases like personal injury or family law are routed into an immediate AI intake call
  5. Other practice areas are enrolled in a consultation scheduling text sequence
What you get

Leads who hear back before anyone else

You get every new inquiry texted back within seconds and automatically routed to the right next step, whether that's an AI intake call or a scheduling sequence.

What you get

An instantly texted prospect who is automatically routed into the right intake or scheduling sequence.

What you need

An Aloware account for calling and texting.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

Related automations

Back to the AI Playbook